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Cisco Bug: CSCum58737 - Invalid credentials provided results in NullPointerException

Last Modified

Dec 26, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(0.98000.188)

Description (partial)

Symptom:
Login to PLM with invalid credentials results in Internal Server error -NullPointerException

Conditions:
Condition:
1)Login to PLM with invalid credentials either invalid username or password or both.
Following exception report is generated

HTTP Status 500 - 
type: Exception report 

message: 

description: The server encountered an internal error that prevented it from fulfilling this request. 

exception: 

NullPointerException                 

note: The full stack trace of the root cause is available in the logs
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  • Status
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