Cisco Bug: CSCum57774 - UCCX: CAD CSQ stats page doesn't display any data.
Jun 16, 2014
- Cisco Unified Contact Center Express
- Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
- Cisco Unified Contact Center Express 9.0(2)
Known Affected Releases
Symptom: CAD Agent Contact Service Queue statistics show no rows of data, just the headers. Conditions: Agent is assigned to an Email CSQ, but the Cisco Desktop Agent Service is not fully up. CAD Debug logs will show thew following line: EEMClientController.cpp CEEMClientController::updateCsqStats: Couldn't update the csq status. EEM server client is not initialized yet.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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