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Cisco Bug: CSCum55915 - PCCE nicModificationUtility does not address Persistent Rt for Pri NIC

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Packaged CCE A/B Call Server's do not re-establish duplexed operation post upgrade from 9.x to 10.0(1).

Conditions:
Only occurs on Packaged CCE 9.x to 10.0(1) upgrades where the two PCCE servers are deployed using separate Private network subnets (L3 routing between servers/sites). 

New 10.0(1) installations and those Packaged CCE deployments single site and/or common L2 subnet for Private network communications between the two PCCE servers are not affected by this issue.
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