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Cisco Bug: CSCum55361 - IC job gives misleading failure message for unreachable devices

Last Modified

Feb 22, 2014

Products (1)

  • CiscoWorks LMS Portal

Known Affected Releases

4.2(3) 4.2(4)

Description (partial)

Symptom:
If you create a job under Inventory > Job Browsers > Inventory Collection for unreachable device, job will fail with a below error message:

"Transport session to device failed. Cause: Authentication failed on device."

Error message is not true, because the node is down.

Conditions:
Device is unreachable.
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Bug Details Include

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  • Status
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