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Cisco Bug: CSCum54403 - Caller ID or DN incorrect after the consultation transfer completes

Last Modified

Jun 25, 2018

Products (1)

  • Cisco IPICS PMC Client Software

Known Affected Releases


Description (partial)

Caller ID or DN incorrect after the consultation transfer completes.

Steps to reproduce:
1. IDC Dialer1 with DN 1051. IDC Dialer2 with DN 1052. IDC Dialer3 with DN 1053.
2. IDC Dialer 1 makes a call to IDC Dialer 2. Dialer2 answers the call.
3. Dialer2 makes a consultation transfer call to Dialer3 by selecting 2nd line and dialing 1053.
4. Dialer3 answers the call.
5. Dialer2 select line 2 to transfer the outgoing call to 1053.
6. Now Dialer1 & Dialer3 are connected with the voice media.
7. However both dialers display talker DN 1052. 

1. Dialer1 should display DN 1053 as Dialer1 is talking to Dialer3 with DN 1053.
2. Dialer3 should display DN 1051 as Dialer3 is talking to Dialer1 with DN 1051.

IPICS 4.8(1)
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