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Cisco Bug: CSCum54321 - The switch crash file is not saved on certain IOS platforms

Last Modified

Dec 15, 2020

Products (1)

  • Cisco Catalyst 4500 Series Switches

Known Affected Releases

15.1(2)SG3.0.209 n/a

Description (partial) 

Symptom:
When the switch crashes, the crash file is not saved. That is, after a reboot,
the "show platform crash" command does not show the saved crash data.

Also, the following message is observed during boot:

OldPath(flash:/CRASHN/CRASH.DAT)-NewPath(flash:/CRASH/CRASH.DAT)-Ret(-13)

Conditions:
The problem is specific to the following IOS platforms:

 - Catalyst 4500 Supervisor 6E 
 - Catalyst 4500 Supervisor 6LE
 - Catalyst 4900M
 - Catalyst 4948E

IOS-XE is not affected. 

The trigger for the problem is as yet unidentified.
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