Preview Tool

Cisco Bug: CSCum54211 - NAC Agent Upgrade "The installer file downloaded is incorrectly signed"

Last Modified

Apr 09, 2014

Products (1)

  • Cisco NAC Appliance (Clean Access)

Known Affected Releases


Description (partial)

MAC NAC Agent auto upgrade to fails.
During the failed attempt, the following message is seen:
"Failed to upgrade. The installer file downloaded is incorrectly signed"

ISE Client Provisioning Policy is set to use  MacOsXAgent and "Is Upgrade Mandatory" box is checked.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.