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Cisco Bug: CSCum53778 - Add LiveRcd Softkey to CUCM

Last Modified

Oct 04, 2018

Products (8)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Unified Communications Manager Version 10.0
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

10.0(1) 9.1(2)

Description (partial)

CUCM currently doesn't have a LiveRcd softkey like CME has.  Only way in CUCM to initiate a Live Record session is to press the conference button, dial the live record number or press a speed dial button, and then press conference again to complete the conference.  This process is long compared to CME where you can set the live record number under telephony-service configuration and then pressing the LiveRcd softkey in the Connected state will automatically set up the ad-hoc conference with the live record number in a single-button sequence.  This feature enhancement request is to add a similar softkey/functionality to CUCM.

Using Live Record with Unity Connection and CUCM.
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