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Cisco Bug: CSCum53476 - When 7937 phones renew lease with DHCP it gets one way audio

Last Modified

Jul 04, 2014

Products (34)

  • Cisco IP Phone 8800 Series
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 6961
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified IP Phone 7911G
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Known Affected Releases

9.3(4)

Description (partial)

Symptom:
When 7937 phones renew lease with DHCP it gets one way audio if it's on a call.

Conditions:
Phones need to have DHCP load balanced in the network and also have an IP Helper Address within the network to get them over to the proper DHCP server.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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