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Cisco Bug: CSCum52789 - CER Addition or Update Fails without Config name in backup server

Last Modified

Feb 07, 2017

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases


Description (partial)

Software Versions:
Software Version                            8.1.3
Server Platform Version                              4.4.2+0.4.326 

Steps Carried out:
 Steps to Reproduce:
1>     Go to network > Emergency Responder. Click Add. 
2>     Give details of the CER group. Click Next
3>     In the second page if you leave the field for Config User ID of back-up server blank the addition fails. 
4>     When we just type value for the User id and password field on the Back up CER the transaction passes. 
Expected Result:
The transaction should have completed without the User id for back up CER.
Current Result:
72682 Request Failed	AddCER
    =>  Entered at: 2014/01/13 02:25:33 EST  (
 	Config User ID for Backup Server is mandatory and must be supplied. 
    => Started at: 2014/01/13 02:25:33 EST
 	    => End at: 2014/01/13 02:25:33 EST
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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