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Cisco Bug: CSCum51429 - SW fix for power supply fan failure false alarm

Last Modified

Nov 06, 2020

Products (7)

  • Cisco ASR 9000 Series Aggregation Services Routers
  • Cisco ASR 9922 Router
  • Cisco IOS XR Software
  • Cisco ASR 9010 Router
  • Cisco ASR 9006 Router
  • Cisco ASR 9001 Router
  • Cisco ASR 9912 Router

Known Affected Releases

4.2.3.BASE 5.1.1.BASE

Description (partial)

Symptom:
Syslog indicating power-supply failure due to either input-oring or FAN failure. These are false alarms. Following are the syslogs get generated when false alarm is hit.

ssue 1:  Input Oring of A or B failure

pwr_mgmt[356]: %PLATFORM-PWR_MGMT-2-MODULE_FAILURE : Power-module 0/PM3/SP failure condition raised : Module input Or-ing A failure observed invmgr[257]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/PM3/SP, state: FAILED

            OR

pwr_mgmt[356]: %PLATFORM-PWR_MGMT-2-MODULE_FAILURE : Power-module 0/PM3/SP failure condition raised : Module input Or-ing B failure observed invmgr[257]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/PM3/SP, state: FAILED

For FAN failure:
======================
pwr_mgmt[356]: %PLATFORM-PWR_MGMT-2-MODULE_FAILURE : Power-module 0/PM3/SP failure condition raised : Module fan failure observed invmgr[257]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/PM3/SP, state: FAILED

Conditions:
no specific trigger. Issue is due to reading incorrect values.

Related Community Discussions

SMU Manager v2 (AKA CSMv2) and Service Packs (SP)
Are you tried of SMU management? Working out the Pre-requistes and Supersede list of a SMU? Do you want a simple tool which does complete software management on XR platforms? Do you want in app downloads of your SMUs so you don't need to search for them on CCO? Do you want a simple view of all the SMUs and SPs available, their impact, the functions they touch? CSMv2 is your tool, it's a complete end-2-end software management application for all XR platforms, download it and start using it now: http://software.cisco.com/download/release.html?mdfid=282423206&flowid=2138&softwareid=284777134&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest ...
Latest activity: May 28, 2014
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