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Cisco Bug: CSCum51312 - Server generates duplicate processes coming back from standby mode

Last Modified

Jan 22, 2017

Products (5)

  • Cisco Process Orchestrator
  • Cisco Intelligent Automation for Cloud 4.1
  • Cisco Intelligent Automation for Cloud 4.0
  • Cisco Process Orchestrator 3.0
  • Cisco Intelligent Automation for SAP 3.0

Known Affected Releases

3.0.0

Description (partial) 

Symptom:
Process Orchestrator server generates duplicate process instances after coming back from standby mode. The Process Orchestrator  server logs contains ORA-00001: unique constraint (constraint name) violated exception when archiving process instance.

Conditions:
It happens when a Process Orchestrator server takes too long to run post startup tasks, and there is a checkin failure at the same time that triggers the server to switch to standby mode.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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