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Cisco Bug: CSCum51312 - Server generates duplicate processes coming back from standby mode

Last Modified

Jan 22, 2017

Products (5)

  • Cisco Process Orchestrator
  • Cisco Intelligent Automation for Cloud 4.1
  • Cisco Intelligent Automation for Cloud 4.0
  • Cisco Process Orchestrator 3.0
  • Cisco Intelligent Automation for SAP 3.0

Known Affected Releases


Description (partial)

Process Orchestrator server generates duplicate process instances after coming back from standby mode. The Process Orchestrator  server logs contains ORA-00001: unique constraint (constraint name) violated exception when archiving process instance.

It happens when a Process Orchestrator server takes too long to run post startup tasks, and there is a checkin failure at the same time that triggers the server to switch to standby mode.
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