Cisco Bug: CSCum50804 - VSMS DB server fails to start due to incorrect file permissions
Feb 09, 2017
- Cisco Video Surveillance Manager
Known Affected Releases
Symptom: The VSMS database service fails to start when the VSM software starts, and the /usr/BWhttpd/logs/mysql.log reports a "number 13" error: InnoDB: Operating system error number 13 in a file operation. InnoDB: The error means mysqld does not have the access rights to InnoDB: the directory. Conditions: This is caused by incorrect file permissions and ownership on the core data files of the MySQL server software which must be owned by the user 'mysql'.
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Bug Details Include
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