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Cisco Bug: CSCum50386 - Rosa client stalls when connecting with server

Last Modified

Jun 16, 2020

Products (1)

  • ROSA Network and Video Service Management

Known Affected Releases

4.2 4.3 4.4 4.5 4.6.0 4.7.0 4.8.0

Description (partial)

ROSA Client stalls when connecting with ROSA NMS Server.

The problem only occurs when the ROSA Client is synchronizing with Master Server (Global Inventory | Synchronize with Master...) and this is applicable to all ROSA NMS versions from 4.0 to 4.8.

In case a fresh NMS Server instance is created on the ROSA Client, the Client immediately connects with the NMS Server and shows all the managed devices in the ROSA explorer tree.
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