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Cisco Bug: CSCum50386 - Rosa client stalls when connecting with server

Last Modified

Jun 16, 2020

Products (1)

  • ROSA Network and Video Service Management

Known Affected Releases

4.2 4.3 4.4 4.5 4.6.0 4.7.0 4.8.0

Description (partial) 

Symptom:
ROSA Client stalls when connecting with ROSA NMS Server.

Conditions:
The problem only occurs when the ROSA Client is synchronizing with Master Server (Global Inventory | Synchronize with Master...) and this is applicable to all ROSA NMS versions from 4.0 to 4.8.

In case a fresh NMS Server instance is created on the ROSA Client, the Client immediately connects with the NMS Server and shows all the managed devices in the ROSA explorer tree.
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