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Cisco Bug: CSCum50228 - User unable to join mtg from webex app if install it after accept mtg

Last Modified

Mar 07, 2014

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
When there is no webex meeting app installed in cellphone, and Cisco Jabber still receives and accepts a meeting invitation, there is no way that users can join the meeting from webex meeting app, even after the app is installed and signed in.

It would be more user friendly if users could automatically join the meeting after installing and signing in the webex app

Conditions:
"Pre-conditions:
1 Meeting service is enabled at server side
2 Webex meeting app is not installed

Steps:
1 Receive a meeting invitation
2 Join the meeting
3.Bring the user to the page for WebEx meetings and allow user to install it
4.install webex meeting app from google play
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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