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Cisco Bug: CSCum49451 - UCCX: Enterprise field missing under Voice Contact Workflow in CDA

Last Modified

Aug 21, 2019

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

8.5(1)SU4 9.0(2) 9.0(2)SU1

Description (partial)

Symptom:
Enterprise fields under a workflow group in Voice Contact Workflows of UCCX is not visible (goes missing) when a different workflow group is chosen.

Conditions:
1. The workflow group is not the first one clicked after CDA is opened.
( The user clicks on a different workflow )

2. Trace level is set to DEBUG, this issue does not happen with setting "TRACE"
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  • Status
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