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Cisco Bug: CSCum48540 - CCMP Unable to associate Supervisor with domain account

Last Modified

Feb 06, 2017

Products (1)

  • Cisco Unified Contact Center Management Portal

Known Affected Releases


Description (partial)

Unable to make agents supervisors via CCMP. When associating to domain account we get the error "Login name could not be found: The remote equipment cannot be found.

The tenant (which is a hidden object under the folders) was not in the correct tenant folder; it was in the Unallocated folder.
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