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Cisco Bug: CSCum48528 - Agent console print preview does not work

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

9.0(1) 9.0(1)ES3

Description (partial)

Symptom:
When an agent clicks on print preview button the following error is displayed: 
An error occurred while running this report.

Conditions:
CIM 4.4 to CIM 9 upgrade missing stored procedures on the eGActiveDB which are required for printing activities.
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Bug Details Include

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  • Status
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