Preview Tool

Cisco Bug: CSCum48528 - Agent console print preview does not work

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

9.0(1) 9.0(1)ES3

Description (partial)

When an agent clicks on print preview button the following error is displayed: 
An error occurred while running this report.

CIM 4.4 to CIM 9 upgrade missing stored procedures on the eGActiveDB which are required for printing activities.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.