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Cisco Bug: CSCum45178 - App fault in scanning logs for few emails sent

Last Modified

Nov 12, 2016

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

8.5.5-017 8.5.5-beta-206 8.5.5-beta-211

Description (partial)

Symptom:
Application faults from the appliance will be seen similar to the following:

Critical: An application fault occurred: ('accel.pyx qlog.accel.trans_data_and_text (qlog/accel.c:554)|55', "<type 'exceptions.UnicodeEncodeError'>", "'ascii' codec can't encode character u'\\xa3' in position 59: ordinal not in range(128)", '[egg/thirdparty_log_server.py _do_log|299] [qlog/engine.py _write_init|129] [qlog/subscription.py _write_nonraw|139] [formatter/text.py format|159] [accel.pyx qlog.accel.trans_data_and_text (qlog/accel.c:554)|55]')

Conditions:
- Normal Operation.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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