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Cisco Bug: CSCum43148 - DID:device reboots while changing external monitor resolution and revert

Last Modified

Jan 23, 2014

Products (1)

Known Affected Releases

10.1(2)

Description (partial)

Symptom:
DID:device rebooted when changing resolution on  external monitor in first time wizard and reverting back to the previous resolution.. This is seen intermittently..

Device core dumped intermittently. Also a white mouse pointer was shown once when switched from highest to lowest resolution.

Conditions:
1 - FR the endpoint so that first time wizard is initiated upon connecting DID.
2 - Connect the HDMI cable and wireless mouse.
3 - Initiate DID mode which will take you to the first time wizard.
4 - Switch from highest resolution to lowest and instead of setting the resolution revert it back to previous resolution.
5 - switch and revert between multiple resolutions.
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