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Cisco Bug: CSCum32282 - CCE: Shows "Leave Conference" instead of "End"if calling is anonymous

Last Modified

Oct 07, 2018

Products (1)

  • Cisco Finesse

Known Affected Releases


Description (partial)

Finesse showing "Leave Conference" button instead of "End" button if calling number is anonymous

Calling number is withheld (anonymous).  Specifically, the CallDeliveredEvent that is sent from CCE contains the connectionDeviceId=anonymous, however the callingDeviceId is an empty String.

In case of a legit number, the CallDeliveredEvent that is sent from CCE contains the connectionDeviceId=<legitnumber> and callingDeviceId=<legitnumber>.
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