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Cisco Bug: CSCum29625 - 8945 phones on SIP 9.3.4 firmware do not play mmoh from router flash

Last Modified

Jul 03, 2014

Products (9)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 6921

Known Affected Releases

9.3(2)

Description (partial)

Symptom:
After upgrading sip firmware on 8945 phones from 9.3.2 to 9.3.4 the phones do not play multicast moh from router flash

In the non-working we see no traffic from the phone ( no membership report group and no traffic to 239.1.1.1 ) filter used ip.addr == 239.1.1.1

In the working captures there is membership report group sent by the phone, we then see multicast streaming and audio in that capture.

Conditions:
After upgrading sip firmware on 8945 phones from 9.3.2 to 9.3.4
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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