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Cisco Bug: CSCum29271 - App takes 5-30 mins to show "offline" to far-end after network disabled

Last Modified

Jun 14, 2016

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases


Description (partial)

CUP server will broadcast the "offline" presence in 5-30 minutes after user turns off the network

1.User A&B sign in jabber in 2 device
2.A&B in each other contact's list
3.B see A's status as 'Available'
4.A disable network and status as 'offline'
5.Check the period of time that B see A's status as 'Offline'
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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