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Cisco Bug: CSCum28857 - CUC Visual Voicemail fails to load using German Phone Locale - DEU

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases

8.6(2)ES25

Description (partial)

Symptom:
Visual Voicemail fails to load when running on 8961 phones with German Phone Locale.

"Fehler: Die Sprache de wird erneut verwendet."  which in English means "Error: the language de is being reused"

This message appears on the phone in place of the normal login screen.

This problem will occur when the phone does not have Visual Voicemail files locally cached (first time run or when the local cache is refreshed).

Conditions:
All localized message files for Visual Voicemail come pre-installed.  

These files are downloaded from the Unity Connection server's local web server.  

When attempting to downloading the file, a 404 HTTP Error occurs.

This is because the application requests a file with the incorrect filename:

/midlets/RT/loginMessages.de-DE.properties 

There are 2 additional affected files which 

This should read:  /midlets/RT/loginMessages.de.properties
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Bug Details Include

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