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Cisco Bug: CSCum28544 - ELM: License Required/Usage value incorrect for CUWL Licenses

Last Modified

Feb 19, 2018

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

9.1(2)

Description (partial)

Symptom:
When CUWL licenses are installed, the required field shows 0.

CUWL Standard Messaging has just Basic Messaging.

Example:
CUWL Standard Messaging,
Required -  0
Installed - 200
Unused - 50

Basic Messaging,
Required -  150
Installed - 0
Unused - 0


CUWL Professional Messaging has Basic Messaging and Enhanced Messaging.

CUWL Professional Messaging,
Required -  0
Installed - 200
Unused - 100

Basic Messaging,
Required -  50
Installed - 0
Unused - 0

Enhanced Messaging,
Required -  50
Installed - 0
Unused - 0

The value of 0 is incorrect.

Conditions:
Seen on Unity Connection 9.1(2) ELM

Related Community Discussions

ELM showing as CUC Basic instead of CUWL
I have ELM Version: 9.1.1.20000-5, running coterm on the cucm pub.  I have cuwl licenses loaded, and have PI's for both CUCM and CUC.  Sychrnoziation status is good. License Management / Licenses  shows that CUWL Standard licenses were purchased, but Dasboad shows as being Basic messaging, rather than CUWL standard messaging. This is causing my cuc server to show licenses as expired and stop working. anyone know of a way to fix this?
Latest activity: Apr 03, 2014
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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