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Cisco Bug: CSCum26074 - for RPs, voltage, power & on-board temp sensors values are not available

Last Modified

May 14, 2020

Products (7)

  • Cisco ASR 9000 Series Aggregation Services Routers
  • Cisco IOS XR Software
  • Cisco ASR 9922 Router
  • Cisco ASR 9010 Router
  • Cisco ASR 9006 Router
  • Cisco ASR 9001 Router
  • Cisco ASR 9912 Router

Known Affected Releases

4.3.4.ADMIN 4.3.4.BASE 5.2.0.BASE

Description (partial)

Symptom:
On IOS-XR These messages appear in the logs:

RP/0/RSP0/CPU0:Feb 16 03:47:45.287 : envmon[207]: %PLATFORM-ENVMON-2-FANTRAY_COMM_FAIL : Fan tray communication failure on slot 0/FT0/SP 

RP/0/RSP0/CPU0:Feb 16 03:47:46.305 : envmon[207]: %PLATFORM-ENVMON-2-ENV_CONDITION : Outstanding environmental condition exists in the chassis 

RP/0/RSP0/CPU0:Feb 16 03:47:57.287 : envmon[207]: %PLATFORM-ENVMON-2-FANTRAY_COMM_FAIL : Fan tray communication failure on slot 0/FT1/SP

RP/0/RSP0/CPU0:asr9k# show environment leds detail
Mon Feb 17 17:59:03.475 UTC
R/S/I   Modules LED             Status          Alarm Reason
0/RSP0/*
        host    Critical-Alarm  On              FT comm. failure; < -------
        host    Major-Alarm     Off             ----
        host    Minor-Alarm     Off             ----
        host    ACO             Off             ----
        host    Fail            Off             ----
0/RSP1/*
        host    Critical-Alarm  Off             ----
        host    Major-Alarm     Off             ----
        host    Minor-Alarm     Off             ----
        host    ACO             Off             ----
        host    Fail            Off             ----

Conditions:
Running 4.3.x on any ASR9K router

Presence of any of these cards in the chassis could trigger this issue.
   A9K-8T-B            
   A9K-8T-E
   A9K-8T-L
   A9K-16T/8-B
   A9K-16T/8-E
   A9K-16T/8-L

Related Community Discussions

SMU Manager v2 (AKA CSMv2) and Service Packs (SP)
Are you tried of SMU management? Working out the Pre-requistes and Supersede list of a SMU? Do you want a simple tool which does complete software management on XR platforms? Do you want in app downloads of your SMUs so you don't need to search for them on CCO? Do you want a simple view of all the SMUs and SPs available, their impact, the functions they touch? CSMv2 is your tool, it's a complete end-2-end software management application for all XR platforms, download it and start using it now: http://software.cisco.com/download/release.html?mdfid=282423206&amp;flowid=2138&amp;softwareid=284777134&amp;release=2.0&amp;relind=AVAILABLE&amp;rellifecycle=&amp;reltype=latest ...
Latest activity: May 28, 2014
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