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Cisco Bug: CSCum24803 - Original header and past history missing

Last Modified

Mar 28, 2014

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

9.0(1)ES1 9.0(2)

Description (partial)

Original header and past history from the email would be missing if we select multiple emails and forward to the valid address from the agent console

If an agent selects more than one email and forwards it to another email address, the header is removed from the original email and the recipient of the forwarded email can't see the original header and past history from the email would be missing.
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