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Cisco Bug: CSCum22097 - Chat subsystem in partial service even with no Social Miner configured

Last Modified

Feb 27, 2017

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)SU1

Description (partial)

Symptom:
Chat Subsystem on UCCX in Partial Service even when there is no Social Miner configuration. This is however not service impacting

Conditions:
UCCX with Social Miner not configured
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