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Cisco Bug: CSCum21912 - CloudMode- Add contact button available for a contact with no IM address

Last Modified

Apr 30, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
Add contact button is available for contact with no valid IM address. Click on this does not add contact to contact list

Conditions:
1. Create a contact in Outlook with external phone number and no IM or email address
2. Search and call this contact. There is no Add contact button in call window
3. Start an IM conversation with a buddy
4. Click back on the call tab
OR
1. Create a contact in Outlook with external phone number and no IM or email address
2. Start an IM conversation with a buddy 
3. Search and call the contact created in step 1.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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