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Cisco Bug: CSCum21224 - Port Utilization Guide Required for Packaged Contact Center Enterprise

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

10.0(1) 8.5(4) 9.0(1) 9.0(2) 9.0(2)ES 9.0(3) 9.0(3)ES 9.0(4)

Description (partial)

Symptom:
After completing the installation of PCCE, the user must use the deployment type to change the system to know it is PCCE.  This is done through scripts that validate each component.  The scripts will fail if there is a firewall between the IP subnets and the firewall rules are not set properly.

Conditions:
Customer is attempting to change the deployment type and validate a PCCE installation.
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