Preview Tool

Cisco Bug: CSCum21072 - UCCX: UCCX 902SUx to be forward compatible with CUCM 10.0

Last Modified

Aug 07, 2018

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)SU1 9.0(2)SU1.4 9.0(2)SU2

Description (partial)

Integration between UCCX 9.0.2 SU1 / 9.0.2SU2 and CUCM 10.0 fails at the fresh install during AXL Authentication

UCCX 9.0.2 SU1 (ES04) or UCCX 9.0.2SU2
CUCM 10.0.1

Related Community Discussions

CCX engine activation failed on subscriber
Dear Colleagues, During the subscriber initial config I have faced a CCX Engine activation problem with this error message: Invalid response from AXL; nested exception is: UCCX version - 9.0(2) UCM version - 10.0(5) I have done the followings: The subcriber has been added on the publisher The subscriber installation has been done with no problem Before the initial config I installed a  ciscouccx.902SUx.cucm10-compatible.cop Is there anything I missed? Thanks, Laszlo ...
Latest activity: Jan 08, 2016
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.