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Cisco Bug: CSCum20403 - CUIC: field ServiceLevelErrorToday in "Call Type Real Time" incorrect

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Field ServiceLevelErrorToday in "Call Type Real Time" report is displayed in % and is showing incorrect values (like 600.00%).
This should be a number and not a percentage.

CUIC 9.x, ICM 9.0.x
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