Guest

Preview Tool

Cisco Bug: CSCum18682 - The 'Channels, Sources and Sessions Report' on ReportWriter hangs.

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

RepWriter-r3.0.0.14 SR6.0

Description (partial)

Symptom:
How to reproduce:
Step 1: Open the EC WebUI.
Step 2: Under EC drop down, navigate to 'Reports' under the Utilities section.
Step 3: Click: 'Channels, Sources and Sessions Report'
Step 4: Click: 'Run Report'.

When you click 'run report', the report will hang for several hours.  The WebUI message shows 'Running Channels, Sources & Sessions Report Data Collector. Please Wait. Do not click any browser button until this report is completely finished'

Conditions:
SR 6.0.0.18p5. Report Writer Version: r3.0.0.14
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.