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Cisco Bug: CSCum18682 - The 'Channels, Sources and Sessions Report' on ReportWriter hangs.

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

RepWriter-r3.0.0.14 SR6.0

Description (partial)

How to reproduce:
Step 1: Open the EC WebUI.
Step 2: Under EC drop down, navigate to 'Reports' under the Utilities section.
Step 3: Click: 'Channels, Sources and Sessions Report'
Step 4: Click: 'Run Report'.

When you click 'run report', the report will hang for several hours.  The WebUI message shows 'Running Channels, Sources & Sessions Report Data Collector. Please Wait. Do not click any browser button until this report is completely finished'

SR Report Writer Version: r3.0.0.14
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