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Cisco Bug: CSCum15764 - Classic View's "Scheduled Download" tasks should timeout to usable state

Last Modified

Oct 14, 2014

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

2.0(0.0.294)

Description (partial)

Symptom:
In Prime Infrastructure's Classic View, Scheduled Download tasks (which update the software on WLCs) can get stuck in a state like "Reboot Pending" where the user cannot reset, delete or clear the task in the field.

Conditions:
Tasks typically get in this state because the WLC does not respond appropriately to Prime Infrastructure's requests for status on the software update job itself.
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