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Cisco Bug: CSCum14647 - Transfer fails from CP-8831 configured "Maximum Number of Calls" to 2

Last Modified

Mar 03, 2018

Products (35)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 6941
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified IP Phone 6961
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Known Affected Releases

9.3(2) 9.3(3)

Description (partial)

Symptom:
When "Maximum Number of Calls" in Line of CP-8831 is configured to 2, the UI of 8831 displays "Unable to create a call; the maximum number of calls for this line has been reached" and transfer from 8831 fails.

Conditions:
- transfer from CP-8831
- "Maximum Number of Calls" in Line of CP-8831 is configured to 2
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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