Cisco Bug: CSCum14295 - IR not considering serial numbers belonging to ENT_PHYSICAL_CLASS '2'
Jun 02, 2014
- Network Level Service
Known Affected Releases
Symptom: IR will not consider serial numbers belonging to ENT_PHYSICAL_CLASS '2' . It will consider only ENT_PHYSICAL_CLASS=(1,4,7,8,9,10). So that is why you dont find data in prf_device_summary table. Even though it is collected in PhysicalElement.download file. Conditions: it is IPS OS Type and it is Cisco Device. They confirmed that it should be supported by IR and if it is collected by collector, then it should be supported in IR.
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Bug Details Include
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