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Cisco Bug: CSCum11758 - Document needed - reboot 69XX, 89XX and 99XX phones when SVI is changed

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases


Description (partial)

whenever SVI is changed, 79XX phones take new IP quickly, however 69XX, 89XX and 99XX phones do not.

69/89/99XX phones have a different architecture and does not take new IP address unless they are rebooted. This is Working as designed. 

Since there is no document which says so, cu ends up with broken network. 

Need a document which asks to reboot phones whenever SVI is changed to let phones take new IP..
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