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Cisco Bug: CSCum11517 - Agent state translated incorrectly in Russian

Last Modified

Jun 16, 2014

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
In CSD there are agent states shown and one of the states (supposedly it is for AGT_OFFHOOK) is translated as "Токовое состояние", which does not make any sense.

Conditions:
Always
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