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Cisco Bug: CSCum11483 - Multiple issues with Russian localization in HRC

Last Modified

Feb 22, 2014

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
There are multiple issues with Russian localization in UCCX. Namely in HRC:
Calls Handled, Abandoned and Dequeued by CSQ report - Interval Start Time, Interval End Time, Without Abandon, Positive Abandon and Negative Abandon are translated incorrectly.

Conditions:
Always
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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