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Cisco Bug: CSCum11245 - Cannot get contact profile after switch from one server to another

Last Modified

Mar 04, 2014

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
After user signs out from one CUP IM server, and manually config to sign in to a different CUP IM server, app can't get contact's profile info.

App should be able to get contact's profile info correctly.

Conditions:
1. Login Jabber Android on cup server1
2. Sign out
3. tap manual setup and sign-in> Log in to cup server2
4. search for a contact and tap to open its profile
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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