Cisco Bug: CSCum10422 - Reset-reason/time show "Unknown"/"no time" when active clock fails
Mar 08, 2018
- Cisco MDS 9000 Series Multilayer Switches
Known Affected Releases
Symptom: Currently on the MDS 9509 and 9513 platforms, if the active clock fails the switch will reload and use the standby clock. However, the reset-reason and time show the following: `show system reset-reason` ----- reset reason for Supervisor-module 7 (from Supervisor in slot 7) --- 1) No time Reason: Unknown Service: Version: 5.2(8b) This is an enhancement request to include a more meaningful reset-reason. Also, the clock exception is listed as "Minor error". It should also reflect the serious nature of this failure when it occurs on the active clock. Conditions: Occurs when an active clock fails on an MDS 9500.
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