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Cisco Bug: CSCum09897 - Posture assessment failed: SSL certificate thumbprint unavailable Vista

Last Modified

Mar 15, 2016

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases

3.1(4066)

Description (partial)

Symptom:
Anyconnect fails to establish a VPN connection. The following error message is presented to the user.

"Posture assessment failed: SSL certificate thumbprint unavailable."

Conditions:
The issue happens with the following environment:

- Anyconnect 
- Windows Vista
- Hostscan is enabled on the ASA.
- A proxy server is used by the client to connect to the ASA.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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