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Cisco Bug: CSCum09309 - CUP broadcasts "Offline" status in 5-30 minutes after disabling network

Last Modified

May 04, 2016

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases


Description (partial)

Cisco Unified Communications Manager IM and Presence broadcast  "offline" status in 5-30 minutes after user disables network

Step to Reproduce:
1.User A&B sign in jabber in 2 device
2.A&B in each other contact's list
3.B see A's status as ?Available?
4.A disable network and status as ?Offline?
5.Check the period of time that B see A's status as ?Offline?

Expect Result:
The period of time around 10mins is acceptable

Actual Result:
Takes 5-30 mins to show status 'Offline'
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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