Cisco Bug: CSCum09030 - Unable to download clip, thumbnail search in SASD without DNS entry

Last Modified

Aug 25, 2017

Products (1)

Cisco Video Surveillance Manager

Known Affected Releases

7.5(0.16) 7.5(0.18)

Description (partial)

Symptom:
in SASD, trying to view thumbnail or download a clip from a media server where it's primary address is not accessible from the network where client is on will result an error

Conditions:
when there is no appropriate DNS entry in the network setup

View Bug Details in Bug Search Tool Login Required

Why Is Login Required?

Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

Full Description (including symptoms, conditions and workarounds)
Status
Severity
Known Fixed Releases
Related Community Discussions
Number of Related Support Cases

Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.

Learn More About Cisco Service Contracts