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Cisco Bug: CSCum02994 - CIPC 8.6.3 - Choppy Audio when BIB Recording is Enabled

Last Modified

Nov 27, 2020

Products (1)

  • Cisco IP Communicator

Known Affected Releases

8.6(3)

Description (partial)

Symptom:
Choppy Audio is experienced in the RTP Stream generated by the CIPC towards the customer.

Conditions:
Built-in-Birdge recording is enabled. Issue occurs when both the Customer and the agent talks at the same time.
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