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Cisco Bug: CSCum02072 - No LED indication on KEM Page Button 1 for BLF with pickup

Last Modified

Feb 08, 2017

Products (11)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 6945
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Known Affected Releases

9.4(1)

Description (partial)

Symptom:
++ On Call manager 9.1.2 with 9971 phones with KEM on firmware version sip9971.9-4-1-9.
* Page1 button on KEM with 9971 does not light up for incoming call on BLF (with pickup) on page page1  if we have select page2.
* No Led indication on any buttons if we are on page 2 and BLF (with pickup) on page 1 rings.
++ KEM will display only page 2 , and for incoming call, the page1 button will have no  LED indication.

Conditions:
* Call Manager- Version: 9.1.1.10000-11
* Phone -Model:9971 with KEM / Firmware sip9971.9-4-1-9
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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