Guest

Preview Tool

Cisco Bug: CSCum01985 - Device show 10min EW alert popup instead of 20 min Idle pop up in ENT

Last Modified

Mar 10, 2014

Products (1)

Known Affected Releases

10.1(2)

Description (partial)

Symptom:
After wake up from Power save plus mode (PSP) device show 10 min EnergyWise(EW)
alert pop up instead of showing 20 mins EW idle timeout pop up .

Conditions:
1. Configure Energywise parameters in Enterprise Phone Configuration page.
2. Let device go in power save plus mode.
3. Wake up device after pressing Power button.
4. Wait for device to get register  with CUCM.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.