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Cisco Bug: CSCum00500 - No Sync from CUIC back to CCX

Last Modified

Oct 08, 2014

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases


Description (partial)

Customer is able to assign specific permissions to CUIC users with the intent of assigning responsibilities and roles.  When a sync occurs from CCX it will reset all roles and permissions back to default.  All changes will be lost.

Customer is using CUIC for UCCX and wants to assign certain roles or permissions to users or objects.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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