Guest

Preview Tool

Cisco Bug: CSCul99842 - CUC: Delay fetching message information from secondary server in wan

Last Modified

Nov 14, 2015

Products (1)

  • Cisco Unity Connection

Known Affected Releases

9.1(1)ES21

Description (partial)

Symptom:
Unity connection 9.1.1(a) cluster over WAN has a delay when the call hits the secondary server.

When the calls hits the secondary server and tries to retrieve the message count or message information
there is a delay for 5 to 6 seconds.

The issue remains same irrespective publisher or subscriber being the secondary server.

Conditions:
Seen on CUC 9.1.1(a)
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.