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Cisco Bug: CSCul98861 - PSC card restart

Last Modified

Dec 26, 2016

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

14.1(1)

Description (partial)

Symptom:
PSC card reboot due to Heartbeat failure.

Card 4 failed to respond to Heartbeat messages. Both CPU 0 & 1 failed to respond to ICMP pings.

This resulted in hatsystem delcaring card 4 failure and leading to card reboot.

We couldn't find any issue on the debug console / syslogs for card 4 cpu 0 & 1.

Conditions:
Not known yet.
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